Online reviews are a critical element of developing and sustaining a positive reputation for your business. Nearly 70%* of Americans use the internet for research and opinions about a product or business, with online reviews factoring heavily into their purchase decisions.
Our Reputation Management service allows you to influence the information those customers read by actively engaging your satisfied customers to generate positive reviews. Our team also develops tools and strategies to identify and address the customers who might be inclined to write a less-than-stellar review.
Proactive Review Requests
No Shady Business
Local Search Package
Maintain full control over your business's online visibility and reputation with Brentwood Visual's Local Search Package.
Local Search Management:
- Full management of selected local listings
- Management of other listings through Trusted Data Partner
- Correct NAP pushed to all listings
- Hours of operation, photos, and logos included on listings
- We monitor and suppress duplicate listings
- Ongoing monitoring and management
- Review funnel for requesting customer reviews
- Automated email/SMS review invites
- Daily monitoring of new reviews from targeted platforms
- Notifications of all new reviews
- Our team replies to every review
- Consulting on constructive responses to negative reviews
- Embedded reviews available for your website
- Live reporting dashboard